Refund policy

At KodoLink, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy subject to the following terms:

• Eligibility for Returns: Items must be returned within 14 days of delivery. The product must be unused, in its original packaging, and in the same condition as received.

• Non-Returnable Items: Customized, perishable, or personal care products cannot be returned unless defective or damaged.

• Return Process: To initiate a return, contact our support team with your order number and reason for return. We will provide instructions on how to return your item.

• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days via the original payment method.