Shipping policy

We aim to provide reliable and efficient shipping services to our customers. Below are the key details of our shipping policy:

  • Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

  • Delivery Time: We offer standard and express shipping options within 7-10 working days for air shipment and 45-60 working days for sea shipment.

  • Order Tracking: Once your order is shipped, a tracking number will be sent to your email and/or SMS.

  • Lost or Delayed Shipments: If your order is delayed beyond the estimated time, please contact our support team for assistance. KodoLink is not responsible for delays due to customs or unforeseen circumstances.

  • Incorrect Address: Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect shipping addresses.